Former Product Design Fellow at New Jersey Innovation Authority and Customer Strategy & Service Design Specialist at F5
Before that, marketing strategist and motion graphics editor
Working with user feedback every day, I saw how seemingly small problems, when traced back to their origin, were often symptoms of larger problems, whether in our product or our processes. This experience laid the groundwork for my interdisciplinary and systems-centered approach to problem-solving.
As a designer, my perspective is rooted in understanding both the local context people navigate and the systems that influence their access, agency, and outcomes.
I'm interested in how public agencies, private companies, and social organizations can collaborate to deliver technology that meets real public needs.
Whether the output is a process change or new digital tool, my goal is to figure out the “why” and work toward the simplest “how”.
Outside of work, I like to go hiking and play ultimate frisbee. I’m also certain nothing beats fall in New England :)